# TERMS AND CONDITIONS
**Last Updated: 06 June 2026**
Welcome to Amrutansh. These Terms and Conditions govern your use of the Amrutansh website and the purchase of products offered through our platform. By accessing this website or placing an order, you agree to be bound by these Terms and Conditions.
## 1. Business Information
This website is owned and operated by:
**VM Enterprise**
Brand Name: **Amrutansh**
Address: Shyam Dham Society, 33, Parmeshwar Park R H, Simada Gam Road, Shyamdham Chowk, Surat, Gujarat – 395006, India
Email: [help.amrutansh@gmail.com](mailto:help.amrutansh@gmail.com)
Phone: +91 9737772612
## 2. Acceptance of Terms
By using this website, you confirm that:
* You are at least 18 years of age.
* You are legally capable of entering into binding contracts.
* You agree to comply with all applicable laws and regulations.
If you do not agree with these Terms, please do not use our website.
## 3. Products
Amrutansh offers Ayurvedic, herbal, wellness, healthcare, skincare, oral care, and related products.
All product descriptions, images, specifications, and pricing are subject to change without prior notice.
We reserve the right to discontinue any product at any time.
## 4. Pricing and Payments
* All prices are displayed in Indian Rupees (INR).
* Prices include applicable taxes unless otherwise stated.
* Payments can be made through approved payment gateways, UPI, debit cards, credit cards, net banking, wallets, and other available payment methods.
* We reserve the right to cancel orders arising from pricing or technical errors.
## 5. Order Acceptance
After placing an order, you will receive an order confirmation.
Receipt of an order confirmation does not constitute acceptance of the order.
VM Enterprise reserves the right to:
* Refuse any order.
* Limit quantities purchased.
* Cancel orders suspected of fraud or unauthorized activity.
* Cancel orders due to stock unavailability.
## 6. Shipping and Delivery
* Orders are generally processed within 1–3 business days.
* Delivery timelines may vary depending on customer location and logistics availability.
* Delivery delays caused by courier partners, weather conditions, natural disasters, strikes, government restrictions, or other circumstances beyond our control shall not make us liable for compensation.
## 7. Cancellation Policy
* Orders may be cancelled before dispatch.
* Once shipped, cancellation requests may not be accepted.
* Approved refunds for cancelled orders will be processed through the original payment method.
## 8. Return and Refund Policy
Returns and refunds shall be governed by our Refund Policy available on the website.
Refunds, if approved, will be processed within 7–10 business days after verification.
Products that have been opened, used, damaged by customers, or purchased during special promotional sales may not qualify for return or refund unless received in damaged condition.
## 9. Health Disclaimer
The products sold on this website are Ayurvedic and wellness products.
The information provided on this website is for informational purposes only and should not be considered medical advice.
Our products are not intended to diagnose, treat, cure, or prevent any disease unless specifically approved by the relevant regulatory authorities.
Customers should consult a qualified healthcare professional before using any healthcare or wellness product, especially if pregnant, nursing, under medication, or suffering from a medical condition.
Results may vary from person to person.
## 10. User Responsibilities
You agree not to:
* Use the website for unlawful purposes.
* Upload harmful software or malicious code.
* Attempt unauthorized access to our systems.
* Interfere with website functionality.
* Use false information while placing orders.
Violation may result in termination of access and legal action where applicable.
## 11. Intellectual Property
All content available on the website, including:
* Logos
* Product images
* Product descriptions
* Graphics
* Videos
* Website design
* Trademarks
are the exclusive property of VM Enterprise and/or its licensors.
No content may be copied, reproduced, distributed, or used without prior written permission.
## 12. Limitation of Liability
VM Enterprise shall not be liable for:
* Indirect or consequential damages.
* Loss of profits.
* Loss of business opportunities.
* Loss of data.
* Delays caused by third-party service providers.
Our maximum liability shall be limited to the amount paid by the customer for the specific order.
## 13. Privacy
Your use of the website is also governed by our Privacy Policy.
By using this website, you consent to the collection and use of information in accordance with our Privacy Policy.
## 14. Force Majeure
VM Enterprise shall not be responsible for any failure or delay in performance resulting from events beyond reasonable control, including:
* Natural disasters
* Floods
* Fire
* Epidemics or pandemics
* Government restrictions
* Internet failures
* Transportation disruptions
## 15. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising from these Terms or use of the website shall be subject to the exclusive jurisdiction of the courts located in Surat, Gujarat.
## 16. Contact Information
For any questions, complaints, or support requests, contact:
**VM Enterprise (Amrutansh)**
Address: Shyam Dham Society, 33, Parmeshwar Park R H, Simada Gam Road, Shyamdham Chowk, Surat, Gujarat – 395006
Email: [help.amrutansh@gmail.com](mailto:help.amrutansh@gmail.com)
Phone: +91 9737772612